roami

Delete your roami account

Last updated: June 2026

Option 1 — Delete in the app (instant)

  1. Open the roami app → Profile tab
  2. Tap Settings (⚙️) in the top right
  3. Choose Delete account and confirm

Your account is deleted immediately upon confirmation.

Option 2 — Request by email

If you can no longer access the app, email hello@roami.kr from the address you signed up with, with the subject “Account deletion request”. We process requests within 7 business days and confirm by reply.

Data that is deleted

  • Account info: email, nickname, profile photos, bio, nationality, date of birth, language settings
  • Location data, interest pins, and alert subscriptions
  • Push notification tokens
  • Meetups you created and your chat messages

Data that is kept (exceptions)

  • Public community posts and host reviews tied to other users are anonymized or removed.
  • Safety records (reports, blocks) are kept for a limited period for dispute handling, then deleted.
  • Records required by law: contract/withdrawal records 5 years, consumer dispute records 3 years, access logs 3 months.

See our Privacy Policy for details.